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Agile / JIRA
JIRA Admin is the most underrated skill a product manager can have
Most PMs use JIRA. Very few can configure it. After years as a JIRA Cloud Admin I've seen how proper workflow design and automation rules can cut delivery noise in half.
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Salesforce
Running 25–30 accounts taught me that CRM and product ops can't live in silos. Here's the 3-layer architecture I use to bridge them.
SalesforceService CloudMobile PM
Leadership
From my first product role in Retail to running a consulting firm — the things I wish someone had told me on day one.
LeadershipProductCareer
ITIL 4
The framework gives you the structure. Real delivery teaches you when to bend it. Here's what works in 2026.
ITIL 4Support OrgService Design
Agile / Nexus
When you're coordinating multiple Scrum teams on one product, Nexus changes the game. Based on real Health and High Tech engagements.
NexusScrumScaled Agile