Skills & Certifications

What I know.

11 active certifications across Agile, Salesforce, ITSM, and tooling. Every card below links to its official verification page — click to verify.

Agile & Scrum — Scrum.org
Badges verified via Credly · scrum.org
PSM I SCRUM MASTER
Professional Scrum Master I
PSM I
Scrum.org
↗ Verify on Credly
PSPO I PRODUCT OWNER
Professional Scrum Product Owner I
PSPO I
Scrum.org
↗ Verify on Credly
N NEXUS / SPS
Nexus — Scaled Professional Scrum
SPS / Nexus
Scrum.org
↗ Verify on Credly
Salesforce Certifications
Badges verified via Trailhead · salesforce.com
ADV. ADMIN
Advanced Administrator
Salesforce Adv. Admin
Salesforce
↗ View on Trailhead
SERVICE CLOUD
Service Cloud Consultant
Service Cloud
Salesforce
↗ View on Trailhead
EXPERIENCE CLOUD
Experience Cloud Consultant
Experience Cloud
Salesforce
↗ View on Trailhead
APP BUILDER
Platform App Builder
App Builder
Salesforce
↗ View on Trailhead
</> DEVELOPER I
Platform Developer I
Developer I
Salesforce
↗ View on Trailhead
JIRA Cloud Administration
Issued by Atlassian · university.atlassian.com
JIRA ADMIN
JIRA Cloud Administration
AJA-001
Atlassian University
↗ View on Atlassian University
ITIL 4 Foundation
Issued by Axelos · Verified on PeopleCert
ITIL 4 FOUNDATION
ITIL 4 Foundation
ITIL 4
Axelos / PeopleCert
↗ View on PeopleCert
Skill areas
📱 Product management
RoadmappingOKRsUser researchA/B testingBacklog mgmtGo-to-market
🔄 Agile delivery
ScrumNexusSprint planningPI planningRetrospectives
☁️ Salesforce
FlowsService CloudExperience CloudApex basicsDashboards
📋 JIRA & Atlassian
Workflow designAutomationPermissionsCustom fieldsConfluence
🎧 Customer service
Support org designSLA managementITIL 4Escalation design
🤝 Account mgmt
Enterprise accountsQBR facilitationSolutions archRenewals
Proficiency
Salesforce (Admin + Architecture)Expert
Agile / Scrum / NexusExpert
Product roadmapping & strategyExpert
JIRA Cloud AdministrationExpert
Customer support org designExpert
Mobile app product deliveryExpert