20+ years delivering mobile-first products across Retail, Health, Banking, Government & Hospitality. Founder of Vikas Verma Consulting Inc., Brampton, Ontario.
Full roadmap ownership for mobile apps — from discovery through launch and continuous iteration across millions of users.
End-to-end implementation design tailored to each customer's ecosystem. I bridge business need and technical reality.
Built complete customer support organizations from scratch — hiring, tooling, SLAs, and the full service life cycle.
Managing 25–30 enterprise accounts with a focus on outcomes, retention, and long-term growth rather than just delivery.