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Certifications
PSK-I Exam Prep: Complete Study Guide Overview
A topic-by-topic deep dive into the Professional Scrum with Kanban I assessment β€” what’s tested, how to think about questions, and how to navigate the full series.
4 min
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Certifications
PSK-I Part A: Scrum Foundations
Empiricism, lean thinking, the three pillars, the five values, and Scrum as a lightweight framework β€” the theory layer every PSK-I question is built on.
8 min
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Certifications
PSK-I Part B: The Scrum Team
One cohesive unit, three accountabilities, no hierarchies. Everything the PSK-I exam tests about the Scrum Team structure, the Product Owner, Scrum Master, and Developers.
8 min
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Certifications
PSK-I Part C: The Scrum Events
The Sprint as container, all five events, every timebox β€” plus the exact exam traps around cancellation, the three-question myth, and what the Sprint Review actually produces.
9 min
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Certifications
PSK-I Part D: Artifacts & Commitments
Three artifacts, three commitments β€” and why confusing which commitment belongs to which artifact is the most common mistake on the PSK-I. Deep coverage of the Product Backlog, Sprint Backlog, Increment, and Definition of Done.
9 min
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Certifications
PSK-I Part E: Kanban Core
What Kanban actually is (and isn’t), its relationship to Scrum, the four practices, the Definition of Workflow, WIP limits as a maximum not a target, and how pull systems work.
10 min
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Certifications
PSK-I Part F: Flow Metrics & Forecasting
The four flow metrics, Little’s Law with worked calculations, all four charts explained (scatterplot, CFD, throughput run chart, aging chart), the SLE, and Monte Carlo forecasting.
12 min
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Certifications
PSK-I Part G: Kanban in the Scrum Events
How flow metrics slot into Sprint Planning, the Daily Scrum, Sprint Review, and Retrospective β€” without adding events, changing purposes, or altering Scrum’s structure.
6 min
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Certifications
PSK-I Part H: Exam Reasoning Patterns
The trap taxonomy, Little’s Law calculation shortcuts, tie-breaker rules, and exam-day tactics. Read this part last β€” it’s the meta-layer that makes everything else click faster under pressure.
7 min
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Agile / JIRA
JIRA Admin is the most underrated skill a product manager can have
Most PMs use JIRA. Very few can configure it. After years as a JIRA Cloud Admin I’ve seen how proper workflow design and automation rules can cut delivery noise in half.
6 min
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Salesforce
How I connect Salesforce Service Cloud to mobile product operations
Running 25–30 accounts taught me that CRM and product ops can’t live in silos. Here’s the 3-layer architecture I use to bridge them.
8 min
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Leadership
20 lessons from 20 years in product and service leadership
From my first product role in Retail to running a consulting firm β€” the things I wish someone had told me on day one.
10 min
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ITIL 4
Building a customer support org from zero: what ITIL 4 taught me
The framework gives you the structure. Real delivery teaches you when to bend it. Here’s what works in 2026.
7 min
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Agile / Nexus
Scaling Scrum across teams with Nexus: a practitioner's guide
When you’re coordinating multiple Scrum teams on one product, Nexus changes the game. Based on real Health and High Tech engagements.
9 min
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